Guides For Buyer though Ecommerce Platform
Welcome to the Faburaa family! If you purchased our products through Amazon, Flipkart, or any other online marketplace, you are in the right place. This guide is designed to make your post-purchase experience as smooth and happy as unboxing your new item. Whether you need help setting up your product, troubleshooting a minor issue, or claiming a cashback reward for your honest review, we’ve got you covered. Explore the tabs below for quick solutions, helpful videos, and direct support from our team!
Quick Support – Whatsapp on 9146010155. ( Calling time Mon – Sat / 10am-6pm). You can drop a Whatsapp message with Order id its convenient for Us.
Welcome & Overview:
Thank you for choosing Faburaa! We want to make sure you enjoy using your new product right from day one. Below, you will find easy-to-follow video demonstrations on how to unfold, assemble, operate, and maintain your favorite items.
Featured Products:
- Venus Foldable Table: Watch how to safely lock, unlock, fold, and set up your Venus table for study, work, or dining. (Insert Video Here)
- Tablista Foldable Table: Learn quick adjustment tips, height configurations, and best storage practices to keep your Tablista table looking brand new. (Insert Video Here)
- Printed Table & Chair Set for Kids: Step-by-step assembly and safety lock instructions so your little ones can enjoy their play and study time securely. (Insert Video Here)
- Swings: Easy installation, hanging guidelines, weight capacity checks, and safety precautions for your Faburaa swing. (Insert Video Here)
Pro Tip: Keep your table clean with a soft, damp cloth and avoid harsh chemicals to maintain its premium print and finish.
We package our products with the utmost care, but transit bumps can sometimes happen. Before you think about returning the item, check our quick troubleshooting guide below. Most minor issues can be solved in minutes right at your home!
Scenario 1: Scratches on the Surface/Body
What to do: Minor scuffs can often happen during shipping. Try wiping the surface gently with a microfiber cloth and a mild soapy solution. If the scratch is deep or affects the look, take a quick photo and reach out to us—we will send you a touch-up tip or replacement part right away!
Scenario 2: Frame is Bent or Product is Not Folding Smoothly
What to do: Check if the hinges or locking clips are properly aligned. Sometimes a slight adjustment or gentle push into place resolves the folding mechanism issue. If a metal part is genuinely bent from transit, do not force it—take a photo/short video and message our support team. We will ship a brand-new replacement part instantly.
Scenario 3: Missing Caps or Small Accessories
What to do: Check all corners of the stretch film wrap and inner box packaging. If a plastic leg cap or screw cap is missing, don’t worry. Just let us know your order details and the missing part name, and we’ll mail it to you immediately free of cost.
Product is Wobbling / Not Balanced While Using
What to do: Sometimes tables or stands can feel a bit wobbly when first placed on a floor. First, check if your floor surface is uneven or if the product legs are upside down/misaligned. To fix a wobble, simply press down firmly on the top of the table so all legs adjust and align properly flat against the ground. If it still wobbles, let us know and we’ll guide you further!
We love hearing your feedback, and we want to reward you for taking the time to share your experience with other shoppers!
How to Claim Your Cashback:
Leave an honest 5-star review for your product on the marketplace (Amazon, Flipkart, etc.) where you made the purchase.
Take a clear screenshot of your published 5-star review.
Send the screenshot along with your Order ID to our dedicated WhatsApp rewards number: 9146010155 (Whatsapp link)
Once verified, your cashback will be transferred directly to your UPI / Bank Account within 24–48 hours!
While marketplaces like Amazon and Flipkart give you an easy option to return items, returning a product can be time-consuming and tedious. At Faburaa, we believe in a better way: direct support.
Why reach out to us first? Instead of packing up the heavy product and waiting days for a marketplace return pickup, we are more than happy to send you any damaged or missing part replacement directly to your doorstep.
Get in Touch with Us Directly:
Customer Support Helpline / WhatsApp: +9146010155 (whatsapp link)
Email Support: handle@bizbee.co.in
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM
- Closed Return Window? No Problem! If the marketplace return window is closed and you discover a defect or damage, please don’t stress. Contact us directly! We completely understand your problem, and even if the return option is closed on the platform, we are more than happy to offer you a replacement part or a product replacement. We want to make sure you always receive the quality product you paid for.