Payment

What payment methods are accepted on the Faburaa website?  

Faburaa offers a wide range of payment options to accommodate every need and offer maximum flexibility. The following payment options are currently available on Faburaa: 

  • Internet Banking. We have partnered with 54 leading banks in India. 
  • Visa, Master, American Express and Diners Credit Cards. 
  • Debit Cards issued by all leading banks in India. 
  • Faburaa Gift cards 
  • UPI: Unified Payment Interface 
  • PayUMoney. 
  • Cash on Delivery  
  • Online Wallets such as Mobikwik, Paytm & Payzapp 
  • PayPal (Available only on Websit Site) 
  • Easy EMI Options for major debit & credit cards. 

 All payments made against the purchases/services by You on the Website shall compulsorily be in the Indian National Rupees acceptable in the Republic of India. The Website will not facilitate transaction(s) in any other forms of currency for any form of purchases made on the Website. 

You understand, accept and agree that Faburaa’s Payment Facility is neither a banking nor financial service, but is merely a facilitator providing an electronic and automated online payment facility using the existing authorized banking infrastructure and Electronic Card payment gateway networks. Through these facilities, Faburaa is neither acting as a trustee nor acting in a fiduciary capacity with respect to the Transactions or the Transaction Price. 

As a Customer, you understand that, upon initiating a Transaction, You are entering into a legally binding and enforceable contract with Faburaa or its affiliated vendors to purchase the product(s) or service(s) from Faburaa using our Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to Faburaa through the Payment Facility. 

Is it safe to use my credit card on the Faburaa website?  

Absolutely. We use secure SSL encryption to protect your personal and payment information.

Under what name will my purchase be charged on the credit card statement? 

Your purchase will be charged under the company name 'Bizbee Technologies LLP'.

Can I pay in instalments for my purchase on the Faburaa website?

Currently, we do not offer instalment payment options. You can only make a one-time payment for your order.

What is the Card Verification Number (CVV) on my credit card? 

The Security Code or the Card Verification Number (CVV) is an important security feature established by credit card companies in order to reduce the risk of Internet fraud. This number doesn't appear on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession. 

CVV Numbers for different cards are placed in different locations on your card: 

  • If you have Visa/Mastercard/Diner's/Discover card: Your CVV is a 3-digit code after the last four digits of your credit card number on the back of the card within the signature field. 
  • If you have an American Express card: Your CVV is a 4-digit number on the front of the card on the right-hand side above the card number. 
What is a 3D secure password? 

The 3D secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the 'Verified by VISA' (VBV) and 'MasterCard Secure Code' (MSC) services, respectively. 

The 3D secure password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases. On 3D secure page, you may also choose to receive a One Time Password (OTP) on your registered mobile number and use it for that transaction. 

In India, it is mandatory to register your card with 3D Secure before making any online transaction with the card. To register your card, visit your card issuing bank's website. 

Will my billing information be kept confidential?  

Yes, your billing information is strictly confidential and will not be shared with third-party companies. Your transaction is authorized at multiple points, first by the payment gateway and subsequently by Visa/MasterCard/American Express/Banks directly without any information passing through us.

Will I be asked to provide any card information, account information or passwords over phone or email? 

The Faburaa team will never request you to share any of your payment details over email or over phone.

Can I change the payment method after I have placed my order?  

No, once an order has been placed, the payment method cannot be changed.

What should I do if my payment is not accepted?  

If your payment is not accepted, please check the details entered, such as the card number, expiration date, and CVV code. If everything is correct, please try another payment method. If you continue to experience problems, please contact our customer support team.

What should I do if a transaction fails? 

Transactions could fail due to multiple reasons. Please check for the following: 

  • Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking) 
  • Your Internet connection is not disrupted in the process 

If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to handle@faburaa.com

Is it safe to use my credit card, debit card or net banking? 

Absolutely. Shopping with Faburaa is completely safe. Transactions with Faburaa are via the payment gateway Razorpay and cashfree, which is PCI compliant. 

PCI stands for Payment Card Industry and Razorpay is compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe. 

Do you offer Payment on Delivery options (Cash / Card)? 

Yes, we do offer cash on delivery/card on delivery as payment options.

When Will My Credit Card Be Charged? 

Your credit card will be charged at the time of placing your order through our secured payment gateway. (an online real-time authorization is done through the Payment Gateway)

What Currency Will My Order Be Billed In? 

Your order will be billed in the currency of your debit / credit card. All the prices shown on Faburaa website would be in INR depending on the ordering and delivery location. For all deliveries in India, you would view and pay the Indian Rupee prices. 

 

While using any of the payment method(s) described on the website for any of your purchases, Faburaa will neither be responsible nor assume any liability, whatsoever, in respect of any loss or damage arising directly or indirectly to You due to the following reasons: 

  • Lack of authorizations for any transaction(s) 
  • Exceeding the pre-set limit mutually agreed upon
    between You and “Bank(s)” 
  • Any payment issues arising out of the transaction 
  • Decline of transaction for any other reason(s)